The Event Coach provides guidance and assistance to help the participants successfully complete their course and have a positive experience, by doing the following:
- Welcoming all participants.
- Accompanying inexperienced participants to the start and guiding them through the start process.
- Explaining basic skills, such as:
- Map and course symbols.
- Orientating the map.
- Route planning.
- How to complete a course.
- Helping inexperienced participants to plan their course.
- Offering to accompany/shadow inexperienced participants to their first control.
- Checking in with participants after their course.
- Discuss how their course went,
- Receive any feedback about their experience
- Welcome them back to next event – tell them about where the coming two events are.
- When applicable, inform them about L2O, SC-ORE and the Sprint Series, as well as potentially the benefit of becoming members for season pass discounts and entry fee discounts.